Privacy Policy

Please read the following Privacy Policy

Phoenix Trading Privacy Policy

Phoenix Trading respects your privacy. This policy explains how we will use and look after any personal information that is provided through this website.


Collecting Information

Phoenix Trading collects information when you fill out our on-line enquiry form, or otherwise provide us with personal information. This information could include names, email addresses, postal addresses and phone and fax numbers.


Use of Information

The information will be used to provide you with the information that you have requested and for administrative purposes.


Use of ‘Cookies’

‘Cookies’ are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive.

Phoenix Trading may use Cookies so that we can tailor the service provided on our site to suit each individual user’s needs. The use of Cookies does not give us access to the rest of your computer.

To find out how to prevent our Cookies from being stored on your computer, please refer to your internet browser’s instructions or visit www.allaboutcookies.org. If you do disable our Cookies you may not be able to access certain services or facilities on our site.


Protecting Personal Information

We use a secure server and take other measures to ensure that any information disclosed to us remains secure, and is only retained by us for the period necessary for the use for which it is submitted to us.


Disclosing Personal Information

Information about our customers is an important part of our business, and we are not in the business of selling it to others. It is possible that we may provide your information to our service providers and associated organisations for the purposes of understanding your needs and processing your order. We release account and other personal information when we believe release is appropriate to comply with the law.


Your Consent

When you provide us with information you automatically consent to it being used by us for the purposes as set out in this privacy statement.


Changes to Your Information

If your personal details change and you want us to be aware of this please let us know by contacting us at: info@phoenixtrading.com.au

We reserve the right to modify this Privacy Statement from time to time. We will post any notice of changes on our website. However we will not make any material changes to the way we process your personal information without first seeking your consent.


Removal from Records

You can at any time ask us to remove your information from our records by contacting us at: info@phoenixtrading.com.au